Política de envío

<h2>Shipping Policy</h2>
<p><strong>Last updated: September 28, 2026</strong></p>

<p>Mimiloop ships worldwide from our international fulfillment center. We currently deliver to the European Union, United Kingdom, United States, Australia, and most other countries outside of Asia.</p>

<h3>Processing Time</h3>
<p>Orders are processed within 2–3 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has shipped.</p>

<h3>Estimated Delivery Times</h3>
<ul>
<li><strong>European Union:</strong> 5–10 business days</li>
<li><strong>United Kingdom:</strong> 5–10 business days</li>
<li><strong>United States:</strong> 5–12 business days</li>
<li><strong>Australia:</strong> 7–13 business days</li>
<li><strong>Rest of the world:</strong> 7–15 business days</li>
</ul>
<p>These are estimates, not guarantees. Delivery times may vary due to customs processing, local postal services, or peak seasons.</p>

<h3>Shipping Costs</h3>
<p>Shipping rates are calculated at checkout based on your location and order weight.</p>

<h3>Customs &amp; Import Duties</h3>
<p>For orders shipped outside of the European Union, your package may be subject to import duties and taxes imposed by your country's customs authority. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.</p>

<h3>Order Tracking</h3>
<p>Once your order ships, you will receive an email with a tracking number. Please allow 2–3 business days for tracking information to update after dispatch.</p>

<h3>Lost or Damaged Packages</h3>
<p>If your package is lost in transit (tracking has not updated for 15+ business days) or arrives damaged, please contact us at <strong>mimiloopofficial@outlook.com</strong> with your order number and a description of the issue. If you purchased Shipping Protection, we will send a replacement or issue a full refund. Without Shipping Protection, we will file a claim with the carrier and work with you on a resolution.</p>

<h3>Contact</h3>
<p>Mimiloop — operated by Mimiloop, Spain.<br>
NIF: 53338272F<br>
Email: mimiloopofficial@outlook.com</p>